What is Valleyfair’s weather policy?
Some attractions may close in bad weather until conditions permit safe operation. Please enjoy a show, meal or shopping until such weather passes. Valleyfair does not offer rainchecks or refunds… Continue Reading →
Is there a charge for parking?
Yes, there is a charge for parking at Valleyfair. Valleyfair also offers Preferred Parking which gives you access to prime parking near the admission gate. Only 100 spots are available… Continue Reading →
How do I book a group visit to the park?
We encourage you to visit the Group Sales Ticket section of this website to learn more about our programs. Feel free to submit a Group Sales Information request or call… Continue Reading →
What is Valleyfair’s refund policy?
Valleyfair does not issue refunds or exchanges on Daily Admission Tickets, Fast Lane/Fast Lane Plus, or drink and dining products. All the preceding products are non-refundable and non-exchangeable for any… Continue Reading →
Does Valleyfair sell Gift Cards?
Valleyfair sells gift cards in the park at Sweet!, Plaza Shopper, and Snoopy Boutique. They can be used anywhere in the park except locker rentals and arcade games.
Where do I find my order confirmation number?
Your order confirmation number is contained in the email receipt that is sent to you after your purchase. If you are unable to locate that email or did not receive… Continue Reading →
What do I do if my tickets have expired?
Tickets from the current season that have expired are typically eligible to be surcharged. A nominal fee will be assessed, and the ticket will be made valid for a general… Continue Reading →
What if I purchased the wrong ticket type/date?
If you made a mistake while purchasing tickets from valleyfair.com, you can change the date of your Ticket to a similar priced visit date by visiting our website at the… Continue Reading →
What if I am unable to print my tickets?
You can have your tickets printed for you at any window of our Admissions Building prior to passing through the security screening. Please present your order confirmation number and a… Continue Reading →
Does Valleyfair offer a non-rider discount?
Valleyfair does not offer a non-rider discount. Valleyfair has a one-price admission as it is a multi-faceted park – not just a ride park. Live entertainment abounds at the park… Continue Reading →
