Valleyfair is committed to Protecting the Fun by providing a safe, comfortable, and enjoyable experience for all guests. To help us fulfill our commitment, we ask that you honor this Code of Conduct.
Chaperone Policy
The safety of our guests and associates has always been our top priority at Valleyfair. Over the past two years, there have been increasing incidents of unruly and inappropriate behavior across our industry and at other major entertainment venues.
We are committed to keeping Valleyfair a place where families and friends come together to enjoy a one-of-a-kind park full of fun experiences and immersive entertainment.
As part of that commitment, we are reaffirming a chaperone policy.
Under this policy, all guests ages 15 years old or younger must be accompanied by a chaperone who is at least 21 years old to be admitted to or remain in the park. The policy will be in effect daily at 4:00pm local time. Valleyfair reserves the right to begin enforcing the Chaperone Policy earlier on any given day.
The chaperone must present a valid government-issued photo identification with date of birth at ticket entry. A physical ID is required. One (1) chaperone may accompany no more than ten (10) guests ages 15 or younger per day. In addition, the chaperone must accompany their party during entry, and remain with the party for the duration of their stay. Valleyfair reserves the right to alter this ratio at any time.
Guests 16 years of age or older may be asked to present a valid government issued photo identification (Driver's license, State Issued ID Card, Passport) with date of birth at entry to verify their age. If unable to verify proof of age, guests may be denied entry into the park.
Guests ages 15 years old or younger who are found inside the park unaccompanied by a chaperone when the Chaperone Policy is in effect will be subject to ejection. This chaperone requirement applies to all Valleyfair ticket and season passholders.
The chaperone policy is expanded on the following days to guests 17 years old or younger requiring an accompanying chaperone of at least 21 years old for the full duration of the day. One chaperone may accompany no more than five (5) guests ages 17 or younger on these days:
- May 25
- May 30
- July 4
- Fridays & Saturdays, beginning September 19
We believe this policy will help ensure that Valleyfair continues to have a positive atmosphere where generations of families and friends can gather for a day of safe fun and good food. Millions of guests have counted on us for exactly that, and we will continue to deliver on that promise for generations to come.
The following behaviors or acts are not permitted at Valleyfair and may result in removal from the park without a refund:
- Carrying firearms, ammunition, knives, and weapons of any kind. Self-defense, restraining devices, and any other prohibited item. Valleyfair reserves the right to prohibit any items at their discretion.
- Fireworks or other similarly explosive and/or flammable objects, smoke machines, or fog machines.
- Unsolicited photographing or video recording that disrupts a guest’s experience or interferes with park operations. Filming, regardless of device, secured or unsecure, is prohibited on most rides and attractions.
- Unruly or disruptive behavior that interferes with guests’ enjoyment of the park including running, the incitement of running, and blocking, loitering, or gathering in large groups on the midways and/or exits.
- Fighting or physical aggression of any kind, including verbal and physical assaults.
- Acts or behavior that park management determines is a safety concern or that interrupts park operations or guests’ experience.
- Harassing/threatening behavior, sexual misconduct or lewd behavior including inappropriate interaction with park guests or associates.
- Offensive language or gestures.
- Clothing with offensive language, obscene gestures/graphics, or nudity or clothing that does not sufficiently cover undergarments. Face coverings that conceal identity. (This policy does not apply to masks meant to reduce the spread of Covid-19 and other germs.) Family-oriented themed outfits/attire are permitted. Costumes that conceal identity are prohibited. Rides and attractions may also have additional restrictions on attire.
- Clothing which, by design, exposes excessive portions of skin or that may be viewed as inappropriate for a family-friendly environment.
- Intoxication or substance impairment that results in irresponsible behavior.
- Smoking/Vaping is not permitted inside the park.
- Entering restricted areas including but not limited to ride Danger Zones and behind-the-scenes areas. If you lose an item, report it to the Ride Attendant or Lost and Found.
- Line Breaking- includes leaving and re-entering a line for any reason or place holding in line.
- Theft of any kind.
- Selling park tickets, credentials, and other entitlements, or soliciting and distributing literature not sponsored by the park except where otherwise approved.
- Refusing to follow verbal or printed instructions or cooperate with park personnel or security.
- Conduct deemed by Valleyfair to be inappropriate for the peace and good order of the park, guests, or associates, and which may adversely affect the safety of others.
Themed Attire
Family-oriented themed outfits/attire are permitted. Attire must not represent or resemble any official Park character, disrupt regular company operations, or potentially harm another guest or associate. Attire and accessories must meet Code of Conduct dress requirements and may not be offensive or violent and may not disrupt the general safety of guests or associates. Guests wearing character themed outfits may not sign autographs for other guests or represent themselves as a park associate. Costumes that conceal identity are prohibited. Rides and attractions may also have additional restrictions on dress attire. Themed outfits/attire may be prohibited during evening Halloween events.
Children/Teens - Notice to Parents & Guardians
Parents or guardians are responsible for the behavior of their minor children. Appropriate behavior and supervision are the responsibility of the parent/guardian and is always expected. In addition to our chaperone policy, we strongly recommend that minors (under 18) be accompanied by an adult. The park does not assume any responsibility or liability for unattended minors. Parents/guardians may be held legally liable for all acts of the children under their care.
Personal Conduct
Conduct deemed by Valleyfair to be inappropriate for the peace and good order of the park, guests, or associates, and which may adversely affect the safety of others is not permitted. Anyone who violates the Code of Conduct may be subject to ejection without refund.
Guests are encouraged to report any violations of the Guest Code of Conduct or suspicious activity to the nearest Valleyfair associate, Security associate, or text “VFSAFE” along with your message to 952-213-1923.
Valleyfair reserves the right to revise or modify this Code of Conduct with or without notice.
Notice: Valleyfair security personnel utilize surveillance cameras and body worn cameras as part of their overall security program.
Frequently Asked Questions
Why are you reaffirming this policy?
A safe, family-friendly atmosphere at Valleyfair is the type of experience our guests expect and deserve. In recent years, there have been increasing incidents of unruly and inappropriate behavior across our industry and at other major entertainment venues. This policy is being put in place to ensure that all guests have the best time ever and leave happy and eager to visit again.
I’m coming with a pre-scheduled company event or school group, does this policy apply?
A chaperone policy still applies to prescheduled company events and school groups. If you purchased tickets through our Group Sales department and have questions, please contact your Group Sales representative.
Does the chaperone need to always stay with the group?
Chaperones must accompany their party during entry and remain with the party for the duration of their stay.
One (1) chaperone may accompany no more than ten (10) guests ages 15 or younger per day. Valleyfair reserves the right to alter this ratio at any time.
What happens if guests 15 years old or younger do not have a chaperone?
They will not be permitted to enter or remain in the park during all operating hours without a chaperone who is at least 21 years old and has a valid government-issued photo ID.
One (1) chaperone may accompany no more than ten (10) guests ages 15 or younger per day. Valleyfair reserves the right to alter this ratio at any time.
Can I show a picture of my photo ID?
Chaperones must present a valid government-issued photo ID with date of birth. Physical ID is required. Pictures or photo copies of IDs are not ac
